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Real humans, every day from 8am to 10pm ET. Most chat messages get a reply in under 5 minutes.
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We'll get back within 2 business hours.
Support hours
- Monday – Friday8am – 10pm ET
- Saturday9am – 9pm ET
- Sunday10am – 8pm ET
Typical response times
- Chat< 5 minutes
- Email< 2 hours
- Twitter / X< 30 minutes
Office
TicketLover Marketplace LLC
222 Liberty Street, Suite 14
New York, NY 10006
Mail only — please don't visit unannounced.
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Most questions are answered in the help center — refunds, mobile transfer, payouts and more.